Money-Back Guarantee | How does it work?

Our products are developed with science-backed formulas, but we know that every skin type is different.

If you’ve used the products as directed and haven’t seen the results you expected, our Money-Back Guarantee lets you request a refund easily and confidently.

How do I claim it?

Follow these steps to request your refund

  1. Use the patches at least three times within 30 days (or use the skincare products for at least 30 days).
  2. If you don’t see results, click “Claim Guarantee” and complete the form.
  3. Upload your before-and-after photos showing product use.
  4. Once your claim is approved, our support team will guide you on what to do next
claim guarantee

You’ll find instructions on the back of the packaging. For a more detailed guide, check the product page under the “How to Use” tab. It shows the full application process to help you achieve the best results.

The patches work gradually to draw out excess oil, sebum, and impurities, helping to unclog pores and reduce their appearance over time. Some people notice visible results after the first use, while others may see changes after a few applications. We recommend using the patches at least three times before claiming the money-back guarantee if you don’t notice improvements.

Even if the patch looks clear, it’s still helping to absorb excess oil and impurities from your pores. Some buildup may take a few uses to surface, so we recommend applying the patches at least three times to let them work fully.

Hydrocolloid is a gentle, science-backed material that has been safely used in skincare and wound healing for decades. However, since every skin type is unique, mild reactions can occasionally occur with any product.

If you experience irritation or redness after using our patches or skincare products, remove the patch or stop using the product and rinse your skin with water. Avoid applying exfoliants, retinoids, or acids to the area until your skin settles.

If you have sensitive skin, consider doing a patch test before using a new product on a larger area. If the reaction continues or worsens, discontinue use and consult a dermatologist.

FAQ

Made
in Korea

Cruelty free

Science
Backed Skincare